Making holiday memories since 1970

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are extremely pleased to say that we have received a Trusted Merchant Award in 2016 from Feefo and a Gold Trusted Merchant Award in 2015, 2017 and 2018.

Glorious patio area to the front of the property.

Chapel Steps Cottage - August 2018

“amazing company”

Chapel Gate Cottage - August 2018

“Easy to book & contact & a good selection”

West Cliff Apartment is on the first floor of Pemberton House.

West Cliff Apartment - August 2018

“Brilliant holiday all round”

RA582 - Exterior

Swallow Cottage - August 2018

“An amazingly helpful and excellent holiday letting company .”

Cosy Lounge area with plenty of comfortable seating.

Gabriel's Cottage - August 2018

“Excellent communication and service”

No 5 at Union Mill - August 2018

“Excellent prompt service on booking and emailed details.”

The Shippon in Askrigg - August 2018

“5 Star service. Absolutely brilliant.”

The Roof Terrace is accessed from the second floor bedroom. The patio furniture is perfect for sitting out and relaxing on a warm Summer's eve.

Coral Cottage - August 2018

“A good selection of cottages and houses at very reasonable prices”

Shared Swimming Pool

Mallard Cottage - August 2018

“Very poor customer service. Very rude.”

The cottage is adjacent to the 199 steps.

Steps Cottage - August 2018

“The service provided was very good. They were very helpful.”