We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!
To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.
We are extremely pleased to say that we have received a Trusted Merchant Award in 2016 from Feefo and a Gold Trusted Merchant Award in 2015, 2017 and 2018.
Salty Kisses - September 2018
“Booking reservation quickly confirmed. Good emal correspondence with excellent fully detailed information of the property, size, loc, directiationons to find it and about who to contact for key and other useful info. Very impressed.”
Chapel House - September 2018
“Friendly, efficient and helpful telephone booking service.
No further need to contact company once at property, as problem free holiday.
( Local office actually in view of cottage if had been needed)”