We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!
To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.
We are extremely pleased to say that we have received a Trusted Merchant Award in 2016 from Feefo and a Gold Trusted Merchant Award in 2015 and 2017.
Salty Dog Cottage - October 2017
“Would highly recommend Yorkshire Holiday Cottages,have been with them for 11 years, you are treated as a person not just someone at the end of the phone, great service...”